1. Refunds are prohibited and all sales are final due to the personal nature of our products.
  2. We do not accept returns on custom orders.
  3. Exchange is permitted provided;

3.1. The wig is in its original condition and in the original packaging.

3.2. Exchange should be done within 5 days of receiving item.

3.3. The lace on wigs should not be cut and there shouldn’t be any makeup stains on the lace.

  1. We reserved the right not to accept an exchange if the conditions in 3 are not met.
  2. Clients will be responsible for the shipping and handling fees of their exchange.
  3. Ndume’s Hair accepts no responsibility for items that do not reach us for exchange, we therefore advise all clients to use a credible tracked courier service.
  4. Order cancellations may be done provided the order is not custom and has not been dispatched.

We thank you for your business.

Ndumѐ’s hair