- Refunds are prohibited and all sales are final due to the personal nature of our products.
- We do not accept returns on custom orders.
- Exchange is permitted provided;
3.1. The wig is in its original condition and in the original packaging.
3.2. Exchange should be done within 5 days of receiving item.
3.3. The lace on wigs should not be cut and there shouldn’t be any makeup stains on the lace.
- We reserved the right not to accept an exchange if the conditions in 3 are not met.
- Clients will be responsible for the shipping and handling fees of their exchange.
- Ndume’s Hair accepts no responsibility for items that do not reach us for exchange, we therefore advise all clients to use a credible tracked courier service.
- Order cancellations may be done provided the order is not custom and has not been dispatched.
We thank you for your business.
Ndumѐ’s hair