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Ndumè’s Hair Shipping Policy
Shipping within RSA
- Shipping is free within the borders of South Africa
- Only confirmed orders (payment received) will be shipped.
- Shipping is done via a third party courier service & insurance is available at an extra charge.
- Allow up to 5 working days for order processing.
- Tracking details will be sent via your chosen medium of communication (Email/WhatsApp)
- Allow 1-3 working days for delivery within RSA.
- Custom orders may require longer processing times (please enquire directly).
Regional Shipping (SADC)
- Clients in SADC countries are a charged a flat rate of 700 ZAR for packages up to 1kg
- Only confirmed orders (payment received) will be shipped.
- Shipping is done via a third party courier service & insurance is available at an extra charge.
- Allow up to 5 working days for order processing.
- Tracking details will be sent via your chosen medium of communication (Email/WhatsApp)
- Custom orders may require longer processing times (please enquire directly).
- Allow up to 2-5 working days for delivery via DHL Express.
- Customs fees of any kind are for the account of the client.
International shipping
- Clients in the rest of Africa and world are charged a flat rate of 1000 ZAR for packages up to 1kg.
- Only confirmed orders (payment received) will be shipped.
- Shipping is done via a third party courier service & insurance is available at an extra charge.
- Allow up to 5 working days for order processing.
- Tracking details will be sent via your chosen medium of communication (Email/WhatsApp)
- Custom orders may require longer processing times (please enquire directly).
- Allow up to 2-5 working days for delivery via DHL Express.
- Customs fees of any kind are for the account of the client.
We thank you for your business,
Xx Ndumè’s Hair